Refund & Cancellation Policy

Cancel any time in Account → Billing → Cancel subscription. Cancelling stops the next renewal; you keep your plan until the end of the month you have paid for, then move to the Free plan. Your checks and reports stay in your account.

Changed your mind before the period ends? Choose “Keep my subscription” in Billing.

• First payment: a full refund if you ask within 7 days of first paying for a plan.
• Renewals: monthly renewals are not refunded, and we don’t give refunds for part of a month. Cancel before the renewal date to avoid the next charge.
• Billing mistakes: duplicate charges, or charges after you cancelled, are always refunded in full.

Email ping@fulgid.in from your account email with the invoice or the date of the charge. We reply within 2 business days. Approved refunds are made by Dodo Payments to the original payment method; banks usually take 5–10 business days to show them.

Moving between plans takes effect as shown at checkout. Moving down to Free happens at the end of your paid month.

Please contact us first; we can usually sort billing problems quickly. A chargeback may pause the account until it is resolved.