Support

How can we help?

Real people at Fulgid answer every message, usually within one business day.

Browse the FAQ

63 answers about checks, screens, Figma, reports and billing.

Billing & invoices

Change your card, see invoices or cancel in the app’s Billing page.

Refunds

How cancelling and refunds work.

Email us directly

Monday to Friday, India time (IST). Include your account email and, for a check, the report link.

Common answers

My check says the site blocked UICheck: Sites behind Cloudflare, Vercel or another firewall can stop automated browsers. Give UICheck your site access key and add one rule to let it through. How to allow UICheck
How do I check a password-protected staging site?: Start a new check, choose “Password-protected site” and enter the staging login. It is used only for that check and wiped when it ends.
A finding looks wrong: Press “Wrong finding?” under it. It comes straight to us with the page and screen size, and we look into it.
How do I check every deploy automatically?: Add one step to GitHub Actions, GitLab or Bitbucket. The build fails when a deploy breaks the layout. The CI guide